Wednesday, July 17, 2019
Hrm Issues in the Premium Oil and Gas Case Essay
This  try out is  ground on the Premium pet intentum and Gas Company (POG) case study. POG, as a global,  caller-up is functioning in diversified  production line environment. It causes in fact, a necessity to  pickle with varied  intimate and  impertinent environmental  proceedss, that occur  indoors the  go with. Internal business environmental  publicises argon in control of the enterprise. External business environmental issues, on the  new(prenominal) hand,  ar driven by  doers, that argon beyond the control of the company (e.g. legal issues).  fit to the executives, POG company aspires to become a  authentically global enterprise, known for its modern and meritocratic  commission, supported by outstanding  scholarship organisation. Nevertheless, some major issues   sincere deal be found at all levels where company operates.This  musical composition is focused on POG strategic issues,  connect to human  choices  circumspection (HRM) and is  dissever into three parts. The first s   ection of this paper provides a brief overview of the company aims and outlines the  hear scheme. The following section indicates and analyses two  of import HRM issues, related to POG case, including  ecumenical justification of the  natural selection  do. At the same time, a  series of recommendations for POG is provided, before conclusions  forget be presented in the third part. Two  main(prenominal) issues  define by the author refer to  dialogue and  experience sharing aspects. In general,  sensation of the  almost significant platforms for company issues to  jump  ar the  finish differences  amidst co-workers. Since inter fieldization strategies started being implemented by enterprises on a large scale and the  come of multinational companies grew rapidly, to a fault multi pagan issues  present become the substantial matter to deal with.For POG case, where  westernized culture of the headquarter is confronted with eastern way of  thought  fulfill in Azeri subsidiary (Hercules    Meets Buddha),  confabulation issue can be named as  iodine of decisive factors affecting organisational side of the company. The main  image of organisational  talk (Elving, 2005) is to inform  intelligibly employees about their responsibilities, as  nearly as about company policies and issues. Secondly, communication leads to a better integration and comm social  unity creation. autograph and Zayko (1998) also indicate the importance of communication, whereas its  want often provides with resentments  betwixt employees. The communication levels in POG  may be distinguished  surrounded by Azeri employees (trainees) and their trainers/colleagues from headquarter, as also  among Azeris inside their group, what manifests itself in  squadwork tasks.The most appropriate  theoretical  mannikin to analyse the communication issues in POG seems to be the concept of Hofstedes  cardinal  pagan  symmetrys (Hofstede, 2001) in relation to Azeri national culture. First  mark in this  sham refers    to  uncertainty avoidance, explained by Hofstede (2001, p.161) as The  utmost to which the appendages of a culture feel  imperil by uncertain or  unmapped situation. In relation to POG case,  on that point is a strong alienation, suspiciousness and  reluctance of Azeri trainees to westernized corporate culture. These types of behaviour seem to be typical reaction on culture shock. In result,  gritty level of uncertainty avoidance successfully reduces the efficiency in communication between them and their western colleagues.The second, and  one of the most important dimensions in  setting of communication is power space. Mulder (1977) as cited in Hofstede (2001), explained the meaning of power distance by comparison of power determinacy, which is unequal between less and more powerful members of a  picky system. Countries like Azerbaijan, exhibit a  soaring degree of power distance, which  factor that its citizens  ar a hierarchical  party. As a consequence, several(prenominal) probl   ems can be observed in POG communication skills  developments. Firstly, Azeri trainees argon afraid of asking questions, as  want of  familiarity is seen by them as humiliation. Moreover,    in that respect is a strong resistance of  go up issues with managers in fear of undermining their authority and  prejudicious relationships with them.Also trying to draw conclusions from mis mystifys is  very difficult, as taking responsibility is  odd for Azeri people. POG trainers  catch these behaviours in total  opposer to the company brainstorming  workings patterns, ordered with open and free to ask POG culture.  some other dimension in Hofstedes  exemplar is individualism, as opposition to collectivism.  at that place  argon several main differences between these assumptions (Hofstede, 2011). In individualistic  cordial framework, only  fast family is expected to take care of its member (I- consciousness society). Individualistic  memory access is concerned with westernized cultures. On    the other hand, in collectivist social framework, immediate family is  prolonged to other relatives and non-relative in-group members (We- consciousness society). Definition, which more accurately  forces Azeri society is collectivism, what POG trainers assumed to be a solid base to develop team working skills for them.However, as the practice shows, there is a strong recognition of  inequality  in spite of appearance the group members, resulting from status-conscious society  mock up. In Trompennars and Hampden-Turner seven dimensions model (1997), status-conscious approach is  defined as ascription theory, where status is based on position. Communication issues arise, when there is a  quest from trainers to identify responsibilities and contribution of particular members in a team. Communication within the team is also affected by the social status of its members. Next dimension from Hofstede is a differentiation of social posture in  basis of gender. Feminine and  manlike societi   es can be defined. Feminine society is associated with modest and caring  determine for  twain genders.  there is a balance between family and work (Hofstede, 2011). Good examples of feminine societies are Scandinavian countries, but also Russia, where the role of women is inherently high and influential in social relations (Camiah and Hollinshead, 2003).On the other hand, masculine societies reflect patriarchal and  conventional structure with male person  leadership and  line of business role (Sikdar and Mitra, 2012). This approach is close to Azeri social behaviours, where women role in society is  kind of limited or at  to the lowest degree not equal to this of men. In  free to POG case, a significant communication issue arises between Azeri trainees and  womanish L&D officer. Despite her outstanding qualifications, communication barriers are built because of cultural accretions. Male trainees find it insulting to be advised or educated by female. In result,  reading flow is hig   hly disrupted. The fifth dimension (Long-Term vs. Short-Term Orientation) is not  get uply  associate with communication issues in this case,  til now, in general it may be an important  index for multicultural issues based on behavioural patterns.  some other issue related to communication is language.However, this aspect is also highly  tie in with knowledge sharing issue and  give be explained later on in this paper. Considering the main issues related to the communication in POG, identified in this paper, some changes should be provided in order to cope with these issues. A comparison can be made to Elite Hotel case, where cultural differences had also a strong  allude on communication between co-workers. Although some recommendations may be covered in both cases. Firstly, the  carrying out for Communication and Team  running(a)  faculty should be customized. This module, as a  chance upon tool of communication, does not suit to cultural differences between Azeri co-workers and    company culture  oversight scheme.Practical implementation of company rules will not succeed without understanding of these cultural differences by both sides. Taking into  invoice POGs aspirations to become a  rattling global and meritocratic company, responsibility and  tractability in management processes should be embedded. In practice, various cultural  fosterings, as well as cultural events to build up coherent relations, should be provided at the  arising of the training programs. Such cognitive  travel ought to  make better communication and become a platform to implement practical aspects of the training programme. Communication and Team Working module modifications shall focus on overcoming of power distance influences, through engaging trainees to an active  fight in discussion and problem  resolving proposals. Also individual tutorials for Azeri trainees might  armed service them to  sweep over communication barriers.Inequity in terms of team working need to be suspended    by  agriculture of  organizational culture, in order to  kick upstairs intercultural and intra-cultural communication. Underestimation of female as a teacher should be confronted with a huge, direct and continuous support from high male authorities to break the stereotypes and teach trainees how to overcome them without losing  treasure in their own environment. Nevertheless, the competences of L&D officer  essential be proved by this young female.  noesis sharing process is concerned as  some other significant issue related to POG case. Whereas explicit knowledge can be formalized, tacit knowledge is strongly  attached with communication. Moving further, communication issues  present  blow on knowledge  transportation systems. Processes of creating knowledge and its management in organizational level have been studied by many authors.  to the highest degree of them emphasize the importance of capability to transfer knowledge, as a pivotal factor in fields of organizational  study    processes (Goh, 2002).The process of sharing knowledge may be considered from different contexts.  bump offs may take place within the same unit in organization, throughout different departments, or between subsidiaries.  experience can be also shared between individuals, communities and groups locally,  across the nation or worldwide. Argote and Ingram (2000, p.151) link these partitions with experience and describe knowledge transfer as the process through which one unit (e.g., group, department, or division) is affected by the experience of another. There are several  shipway of how knowledge is shared. According to Taylor et al. (1996), there are three main strategies for transferring HRM knowledge. POG  outline characterizes high internal but low external consistency, what indicates centralized HRM system and strong  control of headquarter over its Azeri subsidiary.There are several important individual factors, affecting knowledge transfer. Integrated capability of these facto   rs may  both  urge on or impede the HR knowledge transfer (Lecture 2, Knowledge  convert and Sharing, Figure 2). Accordingly, some issues related to knowledge transfer in POG case are connected and complemented by communication issues, however they demonstrate problems from different view. Firstly, culture differences between co-workers have a large impact on knowledge transfer. The example of female L&D officer is the most appropriate one to adopt, when knowledge  preoccupation is limited by cultural ties. Another issue is connected with motivation and willingness for cooperation,  necessary to achieve mutual benefits. Lack of co-operative behaviours can be observed in terms of sharing opinions or involving into discussion during the meetings with management board.Finally, language skills can determine processes of acquiring knowledge, when Azeri workers need to learn  face as an operative language in the company. However, English is not the first language for Dutch workers either,    who stand for the majority of the company staff. In terms of recommendations, knowledge sharing issues must be solved by POG executives  rather fast, bearing in mind the company staffing plans for the next five years. Generally speaking, POG strategy of HRM should become more  integrated (rather than exportive) with high internal and moderate external consistency, in order to optimize solutions for subsidiaries like Azerbaijan. There is also a significant role of trainers and expatiate managers for knowledge transfer capabilities.Country-specific, intercultural training should be conducted for them, as part of their  formulation for the job. The Robert Bosh GmbH case is a good example for POG, how to achieve intercultural proximity to improve knowledge transfer. HRM issues in POG company  simply highlight, that it is not sufficient for organizations to get  follow to business environment without respecting individuals from different cultures (Trompennars and Hampden-Turner, 1997).    Hofstedes framework clearly indicates these differences, which affect HRM, not only in communication, but also in knowledge transfer.The deeper the differences, the more  heterogeneous management issues arise. Communication and Team Working module should be customized in respect to Azeri culture, rather than be left  integrate for all subsidiaries. Also implementation of integrative HRM strategy, jointly with higher intercultural sensitiveness of trainers and expatriates could facilitate knowledge absorption capacities of Azeris. Nevertheless, core values of the company management ought to remain unchanged. There are no simple decisions without both positive and negative consequences involved. In fact, there is no single box with tools to  defecate problems, and various ways may be chosen to follow.List of referencesARGOTE, L., and INGRAM, P., 2000. Knowledge Transfer A Basis For Competitive Advantages in Firms. Organizational Behaviour and Human  close Processes online, 82(1), p. 1   50-169.  gettable at http//www.columbia.edu/pi17/2893a.pdf Accessed 1 celestial latitude 2012.CAMIAH, N., and HOLLINSHEAD, G., 2003. Assessing the potential for  legal cross-cultural working between new Russian Managers and western expatriates.  daybook of World Business online 38, 245-261.  visible(prenominal) at http//wenku.baidu.com/view/862ab85abe23482fb4da4cf7.html Accessed 5  declination 2012ELVING, W.J.L., 2005. The role of communication in organizational change. Corporate Communications An International Journal online, 10(2), pp. 129-138.  uncommitted via Emerald Accessed 1 celestial latitude 2012.GOH, S.C., 2002. Managing effective knowledge transfer an integrative framework and some practice implications. Journal of Knowledge Management online, 6(1), pp. 23-30. Available via Emerald Accessed 7 December 2012.HANCOCK, W.M., and ZAYKO, M.J., 1998. Lean production implementation problems, IIE Solutions, 30(6), pp. 38-42.HOFSTEDE, G., 2001.  kitchen-gardenings consequences Comp   aring values, behaviours,institutions, and organizations across nations. second ed. London Sage Publications Inc.HOFSTEDE, G., 2011. Dimensionalizing Cultures The Hofstede Model in Context. Online Readings in Psychology and Culture online, unit 2. Available at http//scholarworks.gvsu.edu/orpc/vol2/iss1/8 Accessed 3 December 3, 2012.SIKDAR, A., and MITRA, S., 2012. Gender-role stereotypes perception and practice of leadership in the Middle East. Education, Business and  rules of order Contemporary Middle Eastern Issues online, 5(3), pp.146-162. Available via Emerald Accessed 5 December 2012.TAYLOR, S., BEECHLER, S., and NAPIER N., 1996. Towards an integrative model of strategic international human resource management. Academy of Management Review online, 21(4) pp. 959-985. Available via Business Source Complete Accessed 7 December 2012.TROMPENNARS, F., and HAMPDEN-TURNER, C., 1997. Riding the waves of culture online, second ed. London Nicholas Brealey Publishing. Available at http//k   hurrambukhari.files.wordpress.com/2012/02/riding-on-the-waves-of-culture.pdf Accessed 3 December 2012  
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